WISH Unit

Our WISH Unit works with families and survivors of homicide victims.  Often, when a loved one is taken, there is no warning.  The staff works with families through the great physical, emotional and financial harm that results.  Our WISH Unit staff covers 29 counties in Iowa. 

Statewide Call Center

Family Crisis Centers developed a statewide call center with staff available 24 hours a day, 365 days a year.  Trained advocates are available to provide free, confidential support whenever needed.  Victims of crime can call 1.800.770.1650 or text 'iowahelp' to 20121.  

Melissa's Hope Chest

Melissa’s Hope Chest is a thrift store that offers hope to victims of domestic violence.  Located in Sioux Center, Iowa, all profits from the store benefit Family Crisis Centers.  Inventory changes daily and includes home décor, clothing, jewelry, household items and more.  Stop by and shop where your support makes a difference in the lives of others.     

About Us

Family Crisis Centers, formerly the Domestic Violence Aid Center, was established by a group of volunteers in 1982.  The development came after a group of concerned citizens recognized a need for services to assist victims of domestic violence.

The agency started by serving 4 counties, which eventually expanded to cover 8 counties.  Now, Family Crisis Centers provides services to adults and children victimized in domestic violence and human trafficking in 17 Iowa counties.  Services expanded to include WISH Unit, a program dedicated to serving survivors of homicide, which covers 29 Iowa counties.  The most recent addition is Iowa Domestic Violence Helpline, a 24 hour statewide call center serving victims and survivors of domestic violence. 

The staff, volunteers and Board of Directors is committed to providing the much needed and deserved assistance that victims and survivors need.  Everyone deserves the right to safety and freedom from violence. 




Blog

Shari Kastein Honored with Awards in Victim Services

We are thrilled to announce that our CEO, Shari Kastein, has been honored with the Award of Excellence in Victim Services and the John & Kay Egan Award for her exceptional work serving victims of crime in Iowa.  Both awards were presented on April 6th during the National Crime Victims’ Rights Week Commemoration event in Des Moines, Iowa, where Shari was a guest speaker. The awards recognize individuals who exemplify commitment and exceptional service to crime victims in Iowa. At the Commemoration event, the Award of Excellence was presented by United States Attorneys’[...]