Bilingual WISH Crime Victim Specialist
Full Time - Council Bluffs, IA
Benefits - Health Insurance, Vacation/Sick Leave, Simple IRA
This position is responsible for providing victim services to survivors of homicide and victims of violent crimes. Position will be based in Council Bluffs, IA with a service area including 9 counties.
DUTIES AND RESPONSIBILITIES
- Provide direct service and support to survivors through face-to-face contacts, cards, telephone calls, and other means; respond in a timely fashion to crisis calls.
- Have knowledge of the resources available to survivors, either through private groups, public sponsored programs, or community resources.
- Engage in outreach to identify survivors throughout the service area, and provide support and advocacy directly, as well as through the development of local volunteer and professional services; contact survivors as identified through victim-witness coordinators, law enforcement, the media, or other sources.
- Create and participate in survivor support groups.
- Plan and implement activities for survivors during Victims’ Rights Week.
- Actively, assertively, and thoughtfully participate in staff meetings on a regular basis.
- Recognize and build on the cultural diversity of our clients and co-workers; actively foster positive working relationships with staff; work in a caring and helpful manner with clients and staff.
- Attend training as required by the agency, funders, and state training.
- Complete job-related paperwork (service logs) and statistics in a timely and accurate manner;
- Follow FCC’s policies on confidentiality; support the agency’s values.
- Keep Division Director informed of relevant issues.
- Represent the unit and agency positively in the public.
- Respect the program and agency resources (equipment, supplies, energy, and mileage); organize time and efforts to meet work demands.
- Establish and maintain good relations with the social service/legal community; market the WISH Unit program within each service community.
- Collaborate with other communities and agencies on a weekly basis with the goal of developing a new contact each week.
- Provide training to relevant professionals and community agencies.
- Develop and schedule educational presentations in the public sector, including training for law enforcement, schools, and non-profit agencies; implement community awareness activities regarding survivors and their needs.
- Work in a caring and helpful manner with homicide survivors, vehicular homicide survivors, and victims of violent assault/crime.
- Actively advocate for clients.
- Work well with members of the press, judiciary, and law enforcement.
- Organize time and effort to meet support and advocacy work demands.
- Be professional and represent the program in a positive, appropriate fashion.
- Re-certification every two years.
- Vehicle for transportation.
- A valid Iowa driver’s license.
- Willing to travel to 9 counties in service area.
- Must supply all needed records.
- Certified as not having been involved in abuse to children or adults.
- Certified as not having been involved in criminal activity.