Careers

Careers

Bilingual WISH Crime Victim Specialist
Full Time - Council Bluffs, IA
Benefits - Health Insurance, Vacation/Sick Leave, Simple IRA


This position is responsible for providing victim services to survivors of homicide and victims of violent crimes.  Position will be based in Council Bluffs, IA with a service area including 9 counties.  


DUTIES AND RESPONSIBILITIES

To clients:

  • Provide direct service and support to survivors through face-to-face contacts, cards, telephone calls, and other means; respond in a timely fashion to crisis calls.
  • Have knowledge of the resources available to survivors, either through private groups, public sponsored programs, or community resources.
  • Engage in outreach to identify survivors throughout the service area, and provide support and advocacy directly, as well as through the development of local volunteer and professional services; contact survivors as identified through victim-witness coordinators, law enforcement, the media, or other sources.
  • Create and participate in survivor support groups.
  • Plan and implement activities for survivors during Victims’ Rights Week.
To Family Crisis Centers:
  • Actively, assertively, and thoughtfully participate in staff meetings on a regular basis.
  • Recognize and build on the cultural diversity of our clients and co-workers; actively foster positive working relationships with staff; work in a caring and helpful manner with clients and staff.
  • Attend training as required by the agency, funders, and state training.
  • Complete job-related paperwork (service logs) and statistics in a timely and accurate manner;
  • Follow FCC’s policies on confidentiality; support the agency’s values.
  • Keep Division Director informed of relevant issues.
  • Represent the unit and agency positively in the public.
  • Respect the program and agency resources (equipment, supplies, energy, and mileage); organize time and efforts to meet work demands.
To the community:
  • Establish and maintain good relations with the social service/legal community; market the WISH Unit program within each service community.
  • Collaborate with other communities and agencies on a weekly basis with the goal of developing a new contact each week.
  • Provide training to relevant professionals and community agencies.
  • Develop and schedule educational presentations in the public sector, including training for law enforcement, schools, and non-profit agencies; implement community awareness activities regarding survivors and their needs.
SKILLS AND ABILITIES
  • Work in a caring and helpful manner with homicide survivors, vehicular homicide survivors, and victims of violent assault/crime.
  • Actively advocate for clients.
  • Work well with members of the press, judiciary, and law enforcement.
  • Organize time and effort to meet support and advocacy work demands.
  • Be professional and represent the program in a positive, appropriate fashion.
QUALIFICATIONS
  • Bilingual
  • Re-certification every two years.
  • Vehicle for transportation.
  • A valid Iowa driver’s license.
  • Willing to travel to 9 counties in service area.
  • Must supply all needed records.
  • Certified as not having been involved in abuse to children or adults.
  • Certified as not having been involved in criminal activity.
If you are interested in more information or applying for this position, please contact Julie Wester, WISH Unit Director, at juliew@familycrisiscenters.org or by calling 712-722-4404.